REAL RESPONSES. 24/7.

Your 2 AM Monaco Charter Inquiry Gets Answered In 90 Seconds.

Not by a chatbot. By your AI sales desk — multilingual, fluent in yacht terms. Acting like your best broker would, if they never slept.

Built for charter operators, sales brokerages, and yacht management companies across the Mediterranean, the Caribbean, and the United States.

YachtWorld & Rightboat Integrated Responds In 85 Seconds Average Multilingual + Yacht Industry Terms
The Real Cost of Slow

Your Best Charter Slot Just Got Booked By Your Competitor. While You Were Sleeping.

Charter requests arriving at 11pm from a guest three time zones away, answered the next afternoon

YachtWorld and Rightboat leads sitting in five inboxes with nobody sure who owns them

International guests and buyers who move on when no one replies in their language

Every slow reply is a lost charter week or a lost listing — and most yacht companies have never actually measured how often it happens.

Your Booking Process, Compared

Without YachtRelay

2:14 AMInquiry from Rightboat (you don't see it)
2:45 AMInquiry from Instagram DM (your captain sees it first)
6:30 AMEmail forwarded to broker who's in meetings
9:00 AMQuestion in another language — nobody replies
2:00 PMProspect books with competitor
Commission lost€8,500

With YachtRelay

2:14 AMRightboat inquiry → AI desk responds instantly
2:16 AMInstagram DM answered in the guest's own language
2:18 AMYacht details + availability confirmed automatically
2:19 AMClient payment terms sent with booking link
2:23 AMBooking confirmed. Your phone buzzes with commission notification.
Commission earned€8,500 ✓

The difference between a lost charter and a confirmed booking: YachtRelay responds before you wake up.

We were losing 3–4 charters a week to slow response times. Our team is based between Monaco and Istanbul, and manual follow-up across WhatsApp, email, and Rightboat was chaos. YachtRelay answered a middle-of-the-night booking in the guest's own language—a family charter that would've gone to a competitor. That was our first €12,000 commission we didn't think we'd get.

Captain Alexandra Marino

Charter Operations Manager, Gulet Ocean Management

Mediterranean Charter Company • 8 Vessels • €2.3M Annual Revenue

What We Build And Run

One Managed System, Every Module A Charter Desk Or Brokerage Needs

Everything below runs on one data set: your fleet, your listings, your contacts.

Foundation

Bespoke Website

A custom site with live inventory, charter pages with availability and rates, guest accounts, built to rank and to be cited by AI answer engines. Live in 30 days.

Every Lead, Every Deal

CRM & Pipelines

Buyer, seller, charter, services, and berth pipelines. Every inquiry in one inbox, matched to the yacht and the broker.

24/7 On Your Site

AI Concierge

An assistant trained on your fleet only. Photo and semantic search, qualifying questions, lead capture. Never invents a yacht, a spec, or a rate.

Phones, Multilingual

Voice Concierge

An AI receptionist on your existing number. Answers in the caller's language, records and transcribes every call, creates the CRM contact.

Know Who's Ready

Behavioral Analytics

Which yachts each visitor viewed, for how long, and how often they came back. Hot lead alerts. Cookie light and GDPR aligned.

Everywhere, Automatically

Social & Marketplace Posting

New listings, price drops, and charter specials posted to social and marketplaces, kept current, removed when sold.

Listings & Itineraries

AI Writing Assistant

Listing descriptions, broker bios, charter itineraries, and articles drafted in your brand voice, ready for your edit.

Plugs Into Your Stack

Integrations

Mailchimp, HubSpot, HighLevel, Constant Contact, Gmail, Outlook, Google Calendar, Shopify, Boat History Report, YachtWorld, Boat Trader, boats.com, Rightboat.

How It Works

One System, Five Moving Parts, Zero Manual Work

From the first inquiry to the signed charter agreement or the closed sale, the AI carries the conversation end to end.

1

Inquiry Arrives

A charter request, a listing inquiry, a marketplace lead, or a phone call. All one queue.

2

Qualified In Seconds

Dates, guests, budget, and cruising area, or the yacht, offer range, and timeline, captured up front.

3

Matched And Routed

Matched to the right yacht and the right broker, with history attached.

4

Nothing Waits For Office Hours

A guest in Dubai or a buyer in Miami gets an answer at 2am your time.

5

Logged, Followed Up, Reported

Every conversation, proposal, and follow up lives in the CRM.

Built For Real Businesses Running Real Operations

See exactly what your dashboard looks like. KPIs, bookings, channel performance, and AI insights in real time.

YachtRelay AI Dashboard with KPIs

Everything You Need To Run A Modern Yacht Business

Eight integrated modules. One unified system.

01

Inventory & Data

All your yachts, charters, deals in one searchable database with automatic feeds from YachtWorld, Rightboat, Boat Trader, boats.com.

02

CRM & Sales Pipelines

Manage every lead and deal. Custom pipelines auto-start from inquiry forms. Marketplace leads flow straight in. Every email logged.

03

Bespoke Luxury Website

Custom-designed websites built for yacht sales & charters. SEO optimized. Live in 30 days. Edit pages without a developer.

04

AI Concierge

24/7 charter booking assistant. Instant replies. Qualification. Follow-up until booked. Works your pipeline end-to-end.

05

Behavioral Analytics

Know who's on your site before they say hello. Watch behavior in real-time. Qualifying questions. Lead capture.

06

Social & Marketplace

Auto-publish listings to Instagram, WhatsApp, email. Capture buyer intent from marketplace leads instantly.

07

AI Writing Assistant

Draft listing descriptions, broker bios, charter itineraries. Ready for your edit. One click to publish.

08

Native Integrations

Works with YachtWorld, Rightboat, Boat Trader, Gmail, Outlook, Calendar, Shopify, WhatsApp, Instagram, HubSpot, HighLevel.

Works With Everything You Already Use

Pulls data from all major yacht listing platforms, email, and sales tools. One unified system.

YachtWorld
YachtWorld
Rightboat
Rightboat
Boat Trader
Boat Trader
Gmail
Outlook
Google Calendar
Shopify
WhatsApp
Instagram
HubSpot
Mailchimp
HighLevel (GoHighLevel)
HighLevel

Any combination of marine industry data feeds and CRMs. We pull your boats, charters, brokers and offices straight out of the systems you already use however many of them you run.

Ready to Transform Your Inquiry Process?

See your dashboard. Answer every question. Close every deal. Five minutes to see the difference.

We'll show you exactly where you're losing inquiries and deals.

How We Work

Five steps from connect to revenue

🔗
1

Connect Your Feeds

Link your booking engine, listings, and inquiry channels

⚙️
2

Deploy in Hours

We build and test everything before going live

🤖
3

AI Takes Over

Instant replies, qualification, and follow up across all channels

📊
4

Track Results

Real time dashboard with inquiries, response rates, and bookings

📈
5

Grow Your Revenue

More charters booked. Better follow up. Less admin work.

Who We Serve

Three Kinds Of Yacht Business, Three Different Priorities

The opening conversation and the priority module differ by segment.

Charter

Yacht Charter Companies & Central Agents

Availability, rate, itinerary, and APA questions answered instantly, multilingual guests handled around the clock.

Sales

Yacht Sales Brokerages

Buyer and seller leads from your site and every marketplace qualified and matched to the listing broker.

Management & Retail Charter

Yacht Management & Charter Brokers

Owner, captain, and client communication across a managed fleet, and a CRM that finally shows who is waiting on what.

Running a yacht charter business and losing bookings to slow replies?  See the Charter Booking Concierge →

How This Is Different

A System We Build And Run For You, Not Software You Configure Yourself

YachtRelay AI is not a self-serve platform or a chatbot widget you install and hope works.

  • Built around your fleet, your listings, your brokers, and your season, not a generic template
  • A dedicated point of contact, not a support ticket queue
  • Plugs into the feeds and CRM you already run, or replaces them when you're ready
  • Monthly reporting and a direct line to the team that built it
Three Seasons, One System

Built Around Your Actual Calendar, Not A Generic Retainer

Charter and sales don't share one busy season.

May — October

Mediterranean Charter Season

Inquiries peak from February onward as guests plan summer.

December — April

Caribbean Charter Season

Guests booking from Europe and North America across five time zones.

September — November

Show And Listing Season

Cannes, Monaco, and Fort Lauderdale bring a wave of new listings and buyer inquiries.

Frequently Asked Questions

Straight Answers, No Sales Spin

Will this replace our current CRM or listing feed?

Only if you want it to. The website and concierges plug into your existing feed and sync leads to your email tools.

Will the AI quote a charter rate or negotiate a sale price?

No. It answers from your published rates and listings and hands anything commercial to your broker.

Our guests and buyers are international. Does it really work in their language?

Yes. The concierges answer in the client's language and log the conversation in yours.

Is my client and payment data safe?

Card details are never stored at the AI layer, and data is handled under GDPR aligned practices.

Is there a contract, or a minimum commitment?

Monthly plans run an initial three month term, then continue month to month. No build fee.

What does “live in 30 days” actually mean?

From kickoff, the website is designed, built on your feed, migrated with redirects, and launched within 30 days.

Ready To Stop Losing Charters And Listings To A Slow Reply?

Start with the five minute readiness check, or go straight to a free 30 minute audit of your inquiry flow.